19 open Customer Success Manager (CSM) jobs in the Washington DC / Baltimore area at tech companies, plus 278 remote roles open to people here. Straight from company career pages, checked several times a day (updated October 20, 2026). Each one shows the reps you can talk to before you apply.
17 tech companies are hiring customer success managers in the Washington DC / Baltimore area right now, mostly in it, cloud & dev tools, legal & compliance, sales & marketing tech. Of the jobs here, 9 are hybrid, 0 are fully in office and 6 are remote. 10 of 19 list pay. Customer success managers own a book of customers after the sale: onboarding, adoption, renewals and finding room for the account to grow. It's a common move for people from account management, support, teaching or consulting, and a path into account management and AE roles. Every job here is at a tech company and owns customer accounts, not a support queue.
How to get a referral before you apply →Across the 10 Customer Success Manager jobs here that list pay, the median base salary is $109k, and the median on-target earnings (base plus commission at 100% of quota) are $114k. These come from the employers' own postings, many of which are required by state law to show a pay range.
Yes. Besides the 19 roles based in the Washington DC / Baltimore area, 278 remote US roles are open to people who live here. They're listed after the local jobs. Some remote roles are limited to certain states; we only show the ones that include Maryland.
Often, yes: 0 of these 19 jobs are associate or entry-level seats. Customer-facing work like account management, support, teaching or hospitality counts, and a referral from someone on the team matters more than a perfect résumé.
Right now: SolarWinds, Nitra, Salesforce, Atlassian, ZoomInfo, 3E, and 11 more. Every job links straight to the company's own posting.
Talk to someone who already does the job before you apply. Ask about their experience, not for a referral. We list 700 current reps at these companies who live in the Washington DC / Baltimore area. Every job here shows the people you can message, with a note written for you, and a tracker for follow-ups.
Warm Hires lists jobs from companies' own career pages. Pay figures are from postings that list pay.
297 jobs