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What you'd actually do: Own a book of enterprise SaaS accounts, build executive relationships, run renewals and business reviews, and drive retention and expansion.
Most people just hit Apply. Do these first and you show up with someone on the inside.
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
The way people buy software is changing. We’re creating what comes next.
Consensus is the world’s most trusted demo platform for B2B sales and marketing teams, rated #1 in Demo Automation on G2. We’re rethinking the demo experience from the first interaction to the live conversation.
Consensus connects every demo experience, from interactive product tours and videos to AI demo agents and live demos with real-time data, into one continuous buying experience. Every interaction creates demo intelligence that helps teams understand what buyers explored, what they cared about, and what they need next. The result? More context, less friction, faster sales cycles, higher conversions, and more capacity for sales and presales teams.
At Consensus, we’re not just another SaaS company. We’re a dynamic team on a mission to change how buyers buy. Your unique perspective isn’t just welcomed; it’s essential. We want people who bring curiosity, challenge the status quo, and are excited to have a real hand in shaping what comes next.
Our values aren’t just words on a wall. They show up in how we work, how we collaborate, and how we make decisions. We want you to show up ready to contribute and grow. Perfection isn’t the goal. It’s about putting your name on a version one, learning from it, and making it better.
If you’re ready to roll up your sleeves and help shape the future of B2B buying, we want you on our team.
Want to see Consensus in action for yourself? Check out our demo (in the Consensus platform—meta, right?)
Our Customer Success Managers are the trusted advisors for customers, responsible for building relationships, driving product adoption, and connecting the value of our products to customers’ business objectives to maximize their success. The Enterprise CSM is primarily responsible for the success, retention, and growth of our customers.
Join Consensus and enjoy a robust benefits package designed with your well-being in mind:
Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings.
Secure your future with our 401(k) plan featuring company-matching contributions.
We offer paid parental leave, so you can prioritize what matters most—your family.
Enjoy unlimited PTO and 12 company holidays to recharge and refresh. Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind.
Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join.
Participate in our professional development program to expand your skills and advance your career.
Make a difference in your community with two paid volunteer days each year at a charity of your choice.
Balancing Yoga, Dogs, and Deals
Customer Success @ Consensus
Client Success & Implementation Manager
Providing Excellent Customer Experiences
Customer Success Manager at Consensus
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