27 open Customer Success Manager (CSM) jobs in Massachusetts at tech companies, plus 285 remote roles open to people here. Straight from company career pages, checked several times a day (updated October 20, 2026). Each one shows the reps you can talk to before you apply.
21 tech companies are hiring customer success managers in Massachusetts right now, mostly in it, cloud & dev tools, sales & marketing tech, supply chain & logistics. Of the jobs here, 21 are hybrid, 1 are fully in office and 3 are remote. 25 of 27 list pay. Customer success managers own a book of customers after the sale: onboarding, adoption, renewals and finding room for the account to grow. It's a common move for people from account management, support, teaching or consulting, and a path into account management and AE roles. Every job here is at a tech company and owns customer accounts, not a support queue.
How to get a referral before you apply →Across the 25 Customer Success Manager jobs here that list pay, the median base salary is $118k, and the median on-target earnings (base plus commission at 100% of quota) are $165k. These come from the employers' own postings, many of which are required by state law to show a pay range.
Yes. Besides the 27 roles based in Massachusetts, 285 remote US roles are open to people who live here. They're listed after the local jobs. Some remote roles are limited to certain states; we only show the ones that include Massachusetts.
Often, yes: 3 of these 27 jobs are associate or entry-level seats. Customer-facing work like account management, support, teaching or hospitality counts, and a referral from someone on the team matters more than a perfect résumé.
Right now: Datadog, Paperless Parts, Similarweb, ZoomInfo, BizzyCar, Allego, and 15 more. Every job links straight to the company's own posting.
Talk to someone who already does the job before you apply. Ask about their experience, not for a referral. We list 1,675 current reps at these companies who live in Massachusetts. Every job here shows the people you can message, with a note written for you, and a tracker for follow-ups.
Warm Hires lists jobs from companies' own career pages. Pay figures are from postings that list pay.
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