Opens the job on Ivo's own careers site. Some companies ask you to create an account or click through another page first.
What you'd actually do: Run demos, proofs of concept, technical evaluations and RFP responses with AEs, selling an AI contract platform to enterprise legal teams.
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Contracts are the oldest business technology in human history. They allow us to collaborate: they define what we promise each other, how we work together, and what happens when things go wrong.
Ivo builds AI products that helps companies like Meta, Uber, IBM, Intel, DoorDash, Mitsubishi Electric, and Coinbase solve their most difficult contracting problems. We think that large language models have created an opportunity to fundamentally change how businesses collaborate with each other.
At Ivo you will work on challenging problems with colleagues who have high standards for each other, move fast, and care deeply about their craft.
As a Solutions Consultant at Ivo, you'll be the technical and strategic bridge between our platform and the enterprise legal teams we serve. You'll partner closely with our sales, account management and legal engineering team throughout the deal cycle — supporting product demonstrations, guiding prospective customers through evaluations, and consulting on potential solutions that map Ivo's capabilities to real-world legal workflows. You'll also work cross-functionally with Customer Success and Product to feed market insight back into the roadmap.
This is a high-impact, high-visibility role at a company that is defining a new category in legal tech.
Support compelling, customized product demonstrations for General Counsels, Deputy GCs, legal operations leaders, and other enterprise stakeholders
Own the technical side of competitive evaluations, ensuring prospects experience Ivo's accuracy and depth firsthand
Develop a deep understanding of each prospect's contract workflows, pain points, and legal stack to design solutions that deliver clear ROI
Configure and present proof-of-concept environments tailored to customer use cases, including bespoke workflows, platform configurations, and agentic assistant skills
Respond to RFPs, security questionnaires, and technical due diligence requests
Collaborate with Sales, Customer Success, and Product teams to share insights from the field and influence the product roadmap
Contribute to internal enablement — building demo assets, playbooks, and best practice guides as the team scales
3–6 years of experience in a solutions engineering, pre-sales, or solutions consulting role, ideally in B2B SaaS
Strong ability to communicate complex technical concepts clearly to non-technical audiences, including senior legal and business stakeholders
Demonstrated ability to run structured discovery conversations and translate business needs into tailored product narratives
Comfort working in a fast-paced, early-stage environment where processes are still being built
Excellent written and verbal communication skills
Background in legal tech, CLM, procurement or adjacent enterprise software
Experience working with or selling to F500 accounts + presenting solutions to a CxO audience
Familiarity with contract lifecycle management concepts, legal playbooks, or enterprise legal workflows
Would describe yourself as being relentlessly resourceful.
You have a strong internal sense of urgency. You have a bias towards doing things today, rather than tomorrow.
Experience working in a startup environment is preferred but not required.
Are excited about the adventure of building a company!
Final offer details are determined based on experience, expertise, and overall fit.
Meaningful ownership in a company that's scaling fast
We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
Comprehensive medical, dental, and vision plans to suit the needs of you and your family.
Access to HSA and FSA accounts, plus life insurance coverage.
Save for the future with our 401(k) program.
We help make getting to and from the office easier and more convenient.
So you can take the time you need to recharge, stay healthy, and bring your best self to work.
What stage of growth is Ivo at?: We recently raised our Series B after growing 6x in 12 months.
Is this a chill gig?: Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.
Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Success Manager at Ivo
AI Contract Intelligence for the Enterprise
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