Opens the job on talentpluto's own careers site. Some companies ask you to create an account or click through another page first.
What you'd actually do: Own retention and net revenue retention for a book of enterprise home-services accounts, build the customer success playbook, and drive expansion revenue.
Most people just hit Apply. Do these first and you show up with someone on the inside.
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
New York, NY
Hybrid (in-office preferred), ~25% travel
AI / vertical SaaS for home services
$100K-$130K base, $200K OTE
Our partner is a bootstrapped, profitable startup building AI agents for the home-services industry (HVAC, plumbing, roofing, remodeling), a market worth over $1 trillion. The company went from zero to seven figures in revenue in under a year and is on track for rapid growth. It is a small, high-ownership team that consistently wins against far larger competitors by out-executing them.
Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts, companies doing $10M to $1B+ in revenue. This is a revenue-focused seat: you will build the customer success playbook from scratch, drive retention and expansion, and turn satisfied customers into growing ones.
You will work closely with the founding team and have direct influence over how the company scales its customer base, with compensation tied to the retention and expansion you deliver.
