18 open Customer Success Manager (CSM) jobs in the Washington DC / Baltimore area at tech companies, plus 280 remote roles open to people here. Straight from company career pages, checked several times a day (updated October 19, 2026). Each one shows the reps you can talk to before you apply.
16 tech companies are hiring customer success managers in the Washington DC / Baltimore area right now, mostly in it, cloud & dev tools, legal & compliance, ai & data. Of the jobs here, 8 are hybrid, 0 are fully in office and 6 are remote. 10 of 18 list pay. Customer success managers own a book of customers after the sale: onboarding, adoption, renewals and finding room for the account to grow. It's a common move for people from account management, support, teaching or consulting, and a path into account management and AE roles. Every job here is at a tech company and owns customer accounts, not a support queue.
How to get a referral before you apply →Across the 10 Customer Success Manager jobs here that list pay, the median base salary is $109k, and the median on-target earnings (base plus commission at 100% of quota) are $114k. These come from the employers' own postings, many of which are required by state law to show a pay range.
Yes. Besides the 18 roles based in the Washington DC / Baltimore area, 280 remote US roles are open to people who live here. They're listed after the local jobs. Some remote roles are limited to certain states; we only show the ones that include Maryland.
Often, yes: 0 of these 18 jobs are associate or entry-level seats. Customer-facing work like account management, support, teaching or hospitality counts, and a referral from someone on the team matters more than a perfect résumé.
Right now: SolarWinds, Nitra, Atlassian, ZoomInfo, Planet Labs, 3E, and 10 more. Every job links straight to the company's own posting.
Talk to someone who already does the job before you apply. Ask about their experience, not for a referral. We list 700 current reps at these companies who live in the Washington DC / Baltimore area. Every job here shows the people you can message, with a note written for you, and a tracker for follow-ups.
Warm Hires lists jobs from companies' own career pages. Pay figures are from postings that list pay.
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