← Coursedog
Coursedog role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software that helps colleges and universities plan courses, build schedules and manage their academic catalog.
Who you'd be calling
Registrars, Provosts, Associate Deans and IT leaders at colleges and universities
Your opener
“Hi [Name], this is [You] from Coursedog. We help registrar's offices build course schedules and manage the catalog without all the spreadsheets. Is scheduling something your office owns?”
Problems you solve for them
- Course scheduling is manual, with spreadsheets and old systems
- Catalog and curriculum changes move slowly through approvals
- Classrooms and resources are used poorly, so space and money are wasted
Discovery questions to ask
- How do you build the course schedule each term today?
- How does a catalog or curriculum change get approved?
- What do you use now for the student information system (SIS)?
Objections they'll throw at you
“I'm busy, it's registration season.”
→ Totally get it. Is there a calmer week later this term when I could try you for 10 minutes?
“Not interested.”
→ No problem. Is scheduling working well for you, or is it more of a budget and timing thing?
“We already have a system, like our SIS.”
→ Makes sense. We usually work alongside the SIS, not in place of it. How well does it handle scheduling and catalog changes today?
“Send me an email.”
→ Happy to. So I send the right thing, are you more focused on scheduling, catalog or curriculum approvals?
Competitors worth knowing
Ellucian, CollegeNET, Akademia
Interview tips for this company
- The posting text is for an Account Executive role on existing customers, so ask whether the SDR role is for new business or expansion.
- Learn higher-ed words: registrar, provost, SIS, catalog, and how the academic calendar affects when people can talk.
Written from public information about Coursedog to help you practice. Ask an insider what their role play looked like; it's the best prep there is.