← Bland
Bland role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
A platform that lets companies use AI voice agents to answer and make phone calls automatically.
Who you'd be calling
Heads of customer support, operations, and sales, plus CX and IT leaders at mid-market and larger companies.
Your opener
“Hi [Name], this is [Your Name] from Bland. We help companies handle phone calls with AI voice agents that sound natural. Do you have a quick minute to see if it could help your team?”
Problems you solve for them
- High cost of staffing phone lines
- Missed or long-wait calls hurting customers
- Hard to scale outbound and inbound calling
Discovery questions to ask
- How many calls does your team handle each day, and what are they about?
- What happens when calls come in after hours or the queue is long?
- Have you tried any AI or automation on your phone lines?
Objections they'll throw at you
“I'm busy right now.”
→ No worries, I'll keep it short. What time tomorrow works for a quick five-minute chat?
“We're not interested.”
→ Fair enough. Are phone calls just not a big part of your business, or have you looked at AI for them and passed?
“We already use something for that.”
→ Good, so you're already open to automation. What do you like about it, and what would you change if you could?
“Just send me an email.”
→ Happy to. Which calls would you most like to take off your team's plate, so I send the right example?
Competitors worth knowing
Retell AI, Vapi, Synthflow
Interview tips for this company
- Expect to hear concerns about AI sounding robotic. Prepare a calm answer and offer a live demo call.
- Try the product beforehand if possible, since hearing it yourself makes your pitch more credible.
Written from public information about Bland to help you practice. Ask an insider what their role play looked like; it's the best prep there is.