Commercial Sales Engineer - NY/NJ
Zscaler · Cybersecurity
Remote (US), must live in NJ, NY; offices in New York City, NY
Sales engineer$120k–$150k baseLarge company113 insiders to talk to
Still open · posted 3 months ago
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Solutions Engineer
Iru · Cybersecurity
Hybrid, 3 days/week in office: Miami; must live near Miami, FL (office Tuesday-Thursday)
Sales engineer
Opens the job on Iru's own careers site. Some companies ask you to create an account or click through another page first.
At a glance
What you'd actually do: Demo the device management platform to prospects alongside Sales, advise on technical fit, and help Support resolve escalated cases.
Pay
Not listed
Pay not stated ('competitive salary')
Where you work
Hybrid, 3 days/week in office: Miami; must live near Miami, FL (office Tuesday-Thursday)
Selling to
mid-market IT and security teams
How you'd sell
Mostly outbound (cold calls, emails)
Experience asked
3+ years
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at IruWe found 37 current reps: 12 SDRs, 13 AEs, 1 SDR managers. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what Iru sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- The role is mostly outbound. How much is calling vs. email vs. LinkedIn?
- How is the team doing on quota? What separates the people who hit it?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the Iru cheat sheet and the role-play guide.
Talk to someone at Iru before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
About Iru
Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & security time and control back.
Iru is backed by some of the smartest investors in tech—General Catalyst, Tiger Global, Felicis, Greycroft, and First Round Capital. In July 2024, Iru raised $100 million from General Catalyst, valuing the company at $850 million. Customers include Cursor, Vercel, Bumble, Plaid, Glean, Apollo, Replit, and Mercor, and Iru partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction.
The
Opportunity
As a Solutions Engineer at Iru, you will serve as a technical advisor and subject matter expert on device management for our prospects, internal teams and our growing customer base. Acting as a trusted resource, you’ll bridge the gap between Sales, Success, Product, and Support, helping customers and prospects understand Iru's capabilities and guiding them toward effective solutions. Your insights and customer advocacy will shape product enhancements, demonstrate Iru's value, and foster long-term relationships.
This is an hybrid position in our Miami office 3 days a week (Tuesday - Thursday).
What You'll Do
Consult and Educate
: Deliver compelling product demonstrations and technical deep-dives to prospects, customers, and partners, showcasing how Iru addresses complex device management challenges.
Collaborate Cross-Functionally
: Partner closely with Sales and Success teams, contributing technical expertise during sales cycles and customer onboarding. Develop and refine resources—such as scripts, API examples, documentation, and training materials—to empower both customers and colleagues.
Advise and Troubleshoot
: Serve as a second- and third-level escalation point for technical issues. Work directly with Support to identify, investigate, and resolve complex technical cases, ensuring customers receive timely and accurate solutions.
Influence Product Direction
: Act as the customer’s voice within Iru, relaying feedback, feature requests, and improvement ideas to Product and Engineering teams. Help shape the product roadmap by sharing trends and insights gleaned from customer interactions.
Drive Continuous Improvement
: Assist in refining internal processes and onboarding experiences for Iru prospects that turn to customers. Provide guidance on best practices, engage in knowledge sharing, and continuously seek ways to enhance Iru's technical resources.
Maintain Technical Mastery
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