← Xplor Technologies
Xplor Technologies role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Industry-specific software for gyms, childcare centers, and field service companies, combined with built-in payment processing.
Who you'd be calling
Owners and operators of gyms and fitness studios, childcare centers, and field service businesses (small businesses).
Your opener
“Hi Sam, this is Alex from Xplor. I'll be brief: we help businesses like yours run scheduling, billing, and payments from one system. Can I ask what you use today to collect payments and manage clients?”
Problems you solve for them
- Billing, scheduling, and member or client management live in separate tools
- Failed payments and late collections hurt cash flow
- Owners spend too much time on admin instead of growing
Discovery questions to ask
- How do you handle scheduling, billing, and payments today, and is it all in one place?
- How often do you deal with failed or late payments, and how do you chase them?
- How much of your week goes into admin tasks you wish were automatic?
Objections they'll throw at you
“I'm swamped right now.”
→ I get it, running a business is busy. Can I grab five minutes tomorrow, or would a different time of day work better?
“Not interested.”
→ Fair enough. Is your current setup working well, or is switching systems just not something you want to think about right now?
“We already have software and a payment provider.”
→ That's common. Do the two talk to each other, or does someone have to enter things twice?
“Just email me.”
→ Sure thing. What's the biggest headache in your day-to-day, so I can send you something that matters?
Interview tips for this company
- Xplor serves several industries, so know which one the job targets and learn its daily problems, like class bookings for gyms or tuition billing for childcare.
- Understand the basics of payment processing: how processors earn money, and why bundling software with payments appeals to owners.
Written from public information about Xplor Technologies to help you practice. Ask an insider what their role play looked like; it's the best prep there is.