← Workhuman
Workhuman role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud platform that lets companies recognize and reward employees to improve engagement and keep people longer.
Who you'd be calling
CHROs, VPs of HR, heads of total rewards, talent, and employee experience at large enterprises.
Your opener
“Hi [Name], this is [Name] from Workhuman. I know I'm catching you cold. We help large companies make employee recognition meaningful so people stay and feel valued. Do you have a quick moment?”
Problems you solve for them
- High employee turnover is expensive
- Employees feel unappreciated and engagement drops
- Managers recognize people unevenly across teams, offices, and countries
Discovery questions to ask
- How do you recognize and reward employees today?
- How are retention and engagement looking this year?
- How consistent is recognition across teams and locations?
Objections they'll throw at you
“I'm busy right now.”
→ Of course, I'll be brief. When would be a better 5 minutes this week?
“We're not interested.”
→ Fair. Is recognition already working well for you, or is it just not a priority right now?
“We already have a recognition program.”
→ Good, that's a great starting point. How well is it being used, and do employees actually engage with it? Would a quick comparison help?
“Send me an email.”
→ Happy to. What would you most want in it: retention results, engagement, or how it works? And can we book 15 minutes to talk after?
Competitors worth knowing
Achievers, Bonusly, Awardco
Interview tips for this company
- Learn the language of HR: turnover, engagement, retention, employee experience.
- Enterprise deals involve many people, so practice asking who else is involved in the decision.
- Read their site for how they describe the link between recognition and business results, but don't quote numbers you can't verify.
Written from public information about Workhuman to help you practice. Ask an insider what their role play looked like; it's the best prep there is.