← WellSky
WellSky role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software for home health, hospice and other post-acute care providers to manage care, billing and operations.
Who you'd be calling
Agency owners, administrators, directors of nursing and operations leaders at home health, hospice and home care providers.
Your opener
“Hi [Name], this is [You] from WellSky. We help home health and hospice agencies with documentation and billing. Do you have a quick minute?”
Problems you solve for them
- Heavy paperwork and compliance requirements
- Billing delays and reimbursement headaches
- Hard to coordinate care and keep clinicians efficient
Discovery questions to ask
- How does your team handle documentation and visit scheduling today?
- How long does billing and getting reimbursed take?
- What's your biggest challenge with compliance or staffing right now?
Objections they'll throw at you
“I'm busy right now.”
→ Totally understand, you've got patients to look after. Can we set 15 minutes later this week?
“Not interested.”
→ No problem. Are you happy with your current software, or is it just a busy season?
“We already have a system.”
→ Good to know. How well does it handle documentation, billing and compliance together?
“Email me something.”
→ Sure thing. Is your focus more on documentation, billing or care coordination, so I send what fits?
Competitors worth knowing
Axxess, MatrixCare, Epic, PointClickCare
Interview tips for this company
- Learn home health versus hospice basics, and why paperwork and Medicare rules matter to agencies.
- Speak with empathy: these buyers are caregivers first, so show you respect their mission.
Written from public information about WellSky to help you practice. Ask an insider what their role play looked like; it's the best prep there is.