← WebPT
WebPT role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud software that helps physical therapy and rehab clinics manage patient notes, scheduling, billing and their practice.
Who you'd be calling
Owners, practice managers and clinic directors at outpatient physical therapy, occupational therapy and speech therapy practices.
Your opener
“Hi [Name], this is [You] from WebPT. I work with rehab therapy clinics on software for notes, scheduling and billing. Do you have a quick minute to tell me how your clinic handles that today?”
Problems you solve for them
- Too much time on paperwork and documentation
- Billing mistakes and denied insurance claims
- Juggling scheduling, billing and patient notes in separate tools
Discovery questions to ask
- What system does your clinic use for documentation and billing?
- How much time do therapists spend on notes each day?
- How often do insurance claims get denied or delayed?
Objections they'll throw at you
“I'm with a patient, I'm busy.”
→ Sorry to catch you at a bad time. When's a better moment, maybe between patients or at the end of the day?
“We're not interested.”
→ No problem. Are you happy with how documentation and billing run today, or is it just not a priority right now?
“We already have an EMR.”
→ Got it. What do you like about it, and is there anything that slows your team down with notes or billing?
“Send me an email.”
→ Sure. Who handles billing and software decisions at your clinic, and what would you want me to include?
Competitors worth knowing
Raintree, Prompt Health, Net Health, Clinicient
Interview tips for this company
- Learn the terms EMR, documentation, claims and reimbursement, and who owns the decision in a small clinic.
- The job description says to find clinics that can use WebPT, so show you can research a clinic before calling.
Written from public information about WebPT to help you practice. Ask an insider what their role play looked like; it's the best prep there is.