
: At Unite Us, as a Senior Customer Success Manager (Sr. CSM) you will serve as a strategic advisor responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. You will build strong relationships with operational and executive stakeholders, develop and evolve account strategies aligned to customer goals, and use product expertise, data, and customer insights to drive measurable value through the Unite Us platform. You will independently identify and mitigate account and renewal risk, optimizes workflows and adoption using change management principles, and translates customer goals and platform performance into actionable success plans. You will lead strategic customer conversations, including business reviews, renewal planning, escalations, and value discussions, while proactively coordinating cross-functional partners to advance customer priorities. You will lead through influence to strengthen customer outcomes, team effectiveness, and Unite Us' broader mission.
Current SDRs, AEs, sales engineers and other sales people at Unite Us, confirmed from public search results. Most live in New York (5), Oregon (2), Florida (2), Kansas (1), North Carolina (1).
Account Executive @ Unite Us
Account Executive at Unite Us
Enterprise SaaS Customer Success Leader
Customer Success Manager @ Unite Us
Account Executive at Unite Us
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