← Tines
Tines role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Tines is a platform that lets security and IT teams automate repetitive work and use AI safely, without writing much code.
Who you'd be calling
Security operations managers, SOC leads, IT operations heads and CISOs at mid-size to large companies.
Your opener
“Hi [Name], this is [You] from Tines. I know I'm catching you cold, but do you have 30 seconds for me to explain why I called?”
Problems you solve for them
- Security analysts waste hours on repetitive manual tasks and alerts
- Teams have many tools that don't talk to each other
- Using AI on sensitive data feels risky without strong controls
Discovery questions to ask
- What tasks does your security team repeat every single day?
- How do you handle alerts today, and how many get ignored or handled late?
- Are you using or considering AI in your workflows, and what worries you about it?
Objections they'll throw at you
“I'm busy right now.”
→ Understood, I'll keep it short. My only question is whether your team does a lot of manual work on alerts. Can we pick a better time to talk?
“We're not interested.”
→ Fair enough. Can I ask just one thing: how many hours a week does your team spend on repetitive tasks?
“We already have an automation tool.”
→ Good, then you know how much it helps. How easy is it for your non-engineers to build and change workflows in it?
“Just send me an email.”
→ Sure thing. To make it relevant, which process eats most of your team's time right now?
Competitors worth knowing
Splunk SOAR, Palo Alto Cortex XSOAR, Torq
Interview tips for this company
- Be ready to explain 'workflow automation' simply, like 'when X happens, the computer does Y for you automatically'.
- Read Tines' website case studies and mention the kind of problem they solve, not made-up numbers.
Written from public information about Tines to help you practice. Ask an insider what their role play looked like; it's the best prep there is.