← Tekmetric
Tekmetric role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Auto repair shop software combining estimates, repair orders, payments and marketing in one platform.
Who you'd be calling
Owners and service managers at independent auto repair shops.
Your opener
“Hi, it's Sam from Tekmetric. I know you're busy in the shop. I help owners run estimates, payments and marketing from one system. Can I take 30 seconds to see if it's relevant?”
Problems you solve for them
- Using several disconnected tools for estimates, payments and marketing
- Slow customer approvals and payment collection
- Little insight into shop performance and profit
- Hard to bring past customers back
Discovery questions to ask
- What software runs your shop today?
- How do customers approve work and pay you?
- How do you bring past customers back for their next service?
Objections they'll throw at you
“I'm busy with customers.”
→ No problem, I'll keep it quick. When's a calmer time to chat for 10 minutes?
“Not interested.”
→ Fair. Is your current setup handling payments and customer follow-up the way you'd like?
“I already have a system.”
→ Good. What do you like and dislike about it? Would a short demo to compare be worthwhile?
“Email me.”
→ Sure. What's the main thing you want to improve in the shop, so the email is useful?
Competitors worth knowing
Shopmonkey, Shop-Ware, Mitchell 1, AutoLeap
Interview tips for this company
- Learn shop vocabulary like repair order, service advisor and average repair order (ARO). Using it shows you've done your homework.
- Be ready to explain why 'payments in the same system' matters: faster cash and fewer steps for owners.
Written from public information about Tekmetric to help you practice. Ask an insider what their role play looked like; it's the best prep there is.