← Tebra
Tebra role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software for independent medical practices to run billing and operations and attract and keep more patients.
Who you'd be calling
Practice owners, office managers and practice administrators at independent medical practices
Your opener
“Hi Dr. Patel, this is Alex from Tebra. I know I'm calling out of the blue. Do you have 30 seconds for me to tell you why I called?”
Problems you solve for them
- Billing and admin work eats up staff time
- Hard to attract new patients and keep them coming back
- Juggling separate tools for scheduling, billing and marketing
Discovery questions to ask
- How does your practice handle billing and scheduling today?
- How do new patients find you, and is that enough to fill your calendar?
- How much time does your front desk spend on paperwork each week?
Objections they'll throw at you
“I'm busy right now.”
→ Understood, patients come first. Could I call you back at a quieter time this week?
“Not interested.”
→ No problem. Is your practice happy with how many new patients it's getting?
“We already have an EHR or billing system.”
→ Good to hear. How well does it help you bring in new patients, or is it mostly for records and billing?
“Just send me an email.”
→ Sure. Is billing and operations or getting more patients your bigger priority? Then I'll send the right one.
Competitors worth knowing
athenahealth, NextGen Healthcare, AdvancedMD
Interview tips for this company
- Tebra came from Kareo (practice operations) and PatientPop (patient growth). Know which brand the job is for and tailor your pitch.
- Practices are small and time-starved. Short, respectful calls work best, and the front desk may be your gatekeeper.
Written from public information about Tebra to help you practice. Ask an insider what their role play looked like; it's the best prep there is.