← Roger Healthcare
Roger Healthcare role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
AI software that writes visit notes and paperwork for home health clinicians so they spend less time charting.
Who you'd be calling
Agency owners, administrators, directors of nursing and clinical directors at home health agencies.
Your opener
“Hi, this is Sam from Roger. I work with home health agencies on getting their nurses and therapists out of paperwork at night. Is documentation time something your team complains about?”
Problems you solve for them
- Clinicians do hours of charting, often after hours
- Late or incomplete documentation delays billing and causes compliance risk
- Burnout and turnover among nurses and therapists
Discovery questions to ask
- How long do your clinicians spend charting after each visit?
- How often do notes come in late and hold up billing?
- Has paperwork played a part in clinicians leaving or burning out?
Objections they'll throw at you
“I'm busy right now.”
→ No problem, I'll keep it to one question. Is the charting backlog a real issue for you, and if so, when can we talk for 10 minutes?
“Not interested.”
→ Understood. Can I ask whether charting time just isn't a problem for you, or whether you've tried things before that didn't work?
“We already use an EMR and it works.”
→ We're not replacing it, we help clinicians fill it in faster. Would it be worth seeing how it sits on top of what you have?
“Send me an email.”
→ Sure thing. Who else on your clinical team should I include, and what's the best day to follow up?
Interview tips for this company
- Learn the basics of home health: visits, OASIS assessments, and why documentation affects billing.
- Be honest that you're not a clinician. Ask good questions and don't pretend to know their work.
- Sell time back to clinicians and care for patients. That's the emotional angle, and the company leads with it.
Written from public information about Roger Healthcare to help you practice. Ask an insider what their role play looked like; it's the best prep there is.