← Rippling
Rippling role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
One platform to run HR, IT and finance: payroll, benefits, expenses, devices and apps in a single system.
Who you'd be calling
HR leaders, People Ops heads, IT managers, finance leaders and COOs at growing companies, roughly 20-1,000 employees
Your opener
“Hi [Name], this is [You] from Rippling. I know I'm catching you cold. I talk with people leaders who juggle separate tools for payroll, benefits and laptops, and I wanted to see if that sounds familiar. Do you have a minute?”
Problems you solve for them
- Employee data lives in many disconnected tools
- Onboarding and offboarding need manual steps across HR and IT
- Managing payroll, expenses and devices separately wastes time and creates errors
Discovery questions to ask
- How many different systems do you use to manage employees today?
- What happens when a new hire starts, and who touches the process?
- Who handles setting up laptops and app access, and how long does it take?
Objections they'll throw at you
“I'm busy right now.”
→ No problem, I'll keep it short. Can I ask one quick question about how you onboard new hires?
“Not interested.”
→ Understood. Out of curiosity, is that because your current setup works well, or because switching sounds painful?
“We already use something for HR and payroll.”
→ Makes sense, lots of teams do. Does it also handle IT, like devices and app access, or is that a separate process?
“Send me an email.”
→ Sure thing. Who else on your team deals with HR and IT, so I send it to the right people?
Competitors worth knowing
Gusto, ADP, Workday, Deel
Interview tips for this company
- Understand the 'one system for everything' idea. It's what makes Rippling different from payroll-only tools.
- You may be calling several roles in one company (HR, IT, finance), so prepare a short opener for each.
Written from public information about Rippling to help you practice. Ask an insider what their role play looked like; it's the best prep there is.