← Quilt Software
Quilt Software role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Industry-specific software for independent shops, helping Main Street retailers manage sales and compete with big chains.
Who you'd be calling
Owners and managers of independent retail shops such as specialty food, jewelry and gift stores
Your opener
“Hi [Name], this is [Your Name] from Quilt Software. I know you're busy running the shop. We make software built for independent stores like yours to help run the business and compete with the big chains. Do you have a quick minute?”
Problems you solve for them
- Generic tools don't fit how specialty shops work
- Owners have little time or tech help
- Competing with big chains and online sellers is hard
Discovery questions to ask
- What system do you use to ring up sales and track inventory today?
- What's the most annoying thing about running the shop day to day?
- Do you sell in the store only, or online as well?
Objections they'll throw at you
“I'm busy right now.”
→ I get it, you've got customers. When's a slow time of day, so I can call back for two minutes?
“We're not interested.”
→ Totally fine. Just curious, is your current system doing everything you need, or are there workarounds?
“We already use something.”
→ Good to know. What do you use, and how well does it fit your type of shop?
“Just send me an email.”
→ Sure. What kind of shop do you run, so I send something that fits? And is this the best email?
Competitors worth knowing
Shopify, Square, Lightspeed
Interview tips for this company
- Quilt is a family of industry-specific products, so find out which one fits the shop type before the interview.
- Be warm and respectful with shop owners. Show you value small businesses.
Written from public information about Quilt Software to help you practice. Ask an insider what their role play looked like; it's the best prep there is.