← Pushpay
Pushpay role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software that helps churches take donations, process payments, and keep their members connected and engaged.
Who you'd be calling
Lead and Executive Pastors, Church Administrators, Finance Directors and Business Managers at churches, mostly small to mid-size.
Your opener
“Hi Pastor Mike, this is Jordan from Pushpay. I know Sunday is your busy day, and I'm calling on a weekday for that reason. We help churches make giving easy for their members. Do you have a minute to tell me how your church handles giving now?”
Problems you solve for them
- Fewer people carry cash or checks, so giving drops
- Counting and recording donations by hand takes staff time
- Hard to keep members connected outside Sunday
- Low or inconsistent giving makes budgeting stressful
Discovery questions to ask
- How do members give today: cash, checks, online, an app?
- How much staff time goes into counting and recording donations each week?
- How do you keep in touch with members during the week?
Objections they'll throw at you
“I'm busy right now.”
→ I understand, ministry keeps you moving. I'll keep this short. Is there a better time this week when I could call you for 10 minutes?
“We're not interested.”
→ No problem, and thanks for being direct. Out of curiosity, are most of your members still giving by cash and check, or have you already gone digital?
“We already have a giving tool.”
→ Good, it sounds like you value making giving easy. How's it going? Is anything about it frustrating for your staff or your members?
“Send me an email.”
→ Of course. So I send something that's relevant, how do most of your members give right now?
Competitors worth knowing
Tithe.ly, Subsplash, Planning Center
Interview tips for this company
- Read the job post: it stresses being personable and professional, so practice a warm, respectful tone with church leaders.
- Learn basic church language (giving, congregation, stewardship) but don't fake expertise. Ask questions instead.
- Remember pastors are often not tech people. Keep your explanation simple and focused on helping the congregation.
Written from public information about Pushpay to help you practice. Ask an insider what their role play looked like; it's the best prep there is.