← Prospyr
Prospyr role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software that helps aesthetic clinics and med spas run bookings, patients, and the business side of their practice.
Who you'd be calling
Owners, practice managers, and medical directors at independent med spas and aesthetic clinics (small businesses).
Your opener
“Hi Sam, this is Alex from Prospyr. I know you're in the middle of a busy day, so I'll be quick: we make software that helps med spas keep their schedule full and patients coming back. Can I ask how you're handling bookings and follow-ups today?”
Problems you solve for them
- Booking, patient records, and follow-ups are scattered across several tools
- Clinic owners lose repeat patients because nobody follows up
- Running a fast-growing clinic takes too much admin time
Discovery questions to ask
- What do you use today to manage bookings, patient records, and payments?
- How do you keep in touch with patients after a treatment, and how many come back?
- What takes up most of your front desk's time each day?
Objections they'll throw at you
“I'm with a patient, I don't have time.”
→ Totally understand, I'll take 30 seconds and then let you go. Would it be better if I called back at a quieter time, like early morning or after close?
“Not interested.”
→ Fair enough, I'm calling out of the blue. Just so I'm not wasting your time later, is it that your current setup works well, or that it's not a priority right now?
“We already use a system for that.”
→ That's good, most clinics do. What do you like about it, and is there anything you wish it did better, like follow-ups or reporting?
“Just send me an email.”
→ Happy to. So I send you something useful, what's the one thing you'd most like to improve in how the clinic runs? Then I'll tailor it to that.
Competitors worth knowing
Zenoti, Boulevard, Aesthetic Record
Interview tips for this company
- Learn a few med spa basics: treatments like Botox and fillers, repeat visits, and why patient retention drives revenue.
- Be ready to explain why a seed-stage startup is a good bet for you, and show you can handle a fast-moving, small-team environment.
Written from public information about Prospyr to help you practice. Ask an insider what their role play looked like; it's the best prep there is.