← Pitney Bowes
Pitney Bowes role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Shipping, mailing, presort and financial services that help businesses and government send parcels and mail for less.
Who you'd be calling
Shipping and Logistics Managers, Mailroom and Operations Directors, Procurement and Finance leaders at mid-sized and large companies, e-commerce sellers and government offices.
Your opener
“Hi [Name], this is [Your Name] from Pitney Bowes. We help companies lower what they spend on shipping and mailing. I'm curious how your team handles shipping today. Do you have a minute?”
Problems you solve for them
- Rising shipping and postage costs
- Complex multi-carrier shipping and returns
- Aging mail equipment and manual mailroom processes
Discovery questions to ask
- How many packages or mail pieces do you send in a typical month?
- Which carriers do you use, and how do you compare their rates?
- What is the hardest part of your shipping or mailing process right now?
Objections they'll throw at you
“I'm busy, call me later.”
→ Sure thing, I'll be quick. I only want to know how shipping costs look for you. Would later this week work for a short call?
“We're not interested.”
→ Fair enough. Has your shipping spend gone up over the past year, or is it holding steady?
“We already use a shipping provider.”
→ That makes sense. Does it give you good rate comparisons across carriers, or would a second look at savings help?
“Send me an email.”
→ Happy to. Should I focus on shipping, mailing equipment or presort savings?
Competitors worth knowing
Quadient, Auctane (Stamps.com, ShipStation)
Interview tips for this company
- Know that Pitney Bowes is best known for postage meters and mailing equipment, but also sells shipping and logistics software and services.
- Learn the terms presort (sorting mail for postage discounts) and multi-carrier shipping so you can explain them in plain words.
Written from public information about Pitney Bowes to help you practice. Ask an insider what their role play looked like; it's the best prep there is.