← Ping Identity
Ping Identity role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software that confirms who people are and controls what they can access, with single sign-on and multi-factor login.
Who you'd be calling
CISOs, IT security directors, identity and access management leads at large enterprises
Your opener
“Hi [Name], this is [Your Name] from Ping Identity. I know I'm calling out of the blue. We help companies make logins both safer and easier for employees and customers. How is your team handling sign-in and access today?”
Problems you solve for them
- Employees and customers juggle too many passwords, which hurts security and experience
- Stolen logins are a top cause of breaches
- Managing who can access what across many apps and systems is complex
Discovery questions to ask
- How do employees and customers log in to your apps today?
- How do you manage who has access to what as people join, move, or leave?
- Have stolen passwords or login fraud been a concern for your team?
Objections they'll throw at you
“I'm busy right now.”
→ No worries, I'll keep it short. Could we find 10 minutes later this week to talk about how you handle logins?
“We're not interested.”
→ Understood. Just curious, is secure and simple login something that's already fully solved for your team?
“We already use something for that.”
→ That's common, plenty of teams have an identity tool. How well does it work across all your apps, including older ones and customer-facing ones?
“Just send me an email.”
→ Sure. So I send something that matters, is your bigger focus employee access or customer login?
Competitors worth knowing
Okta, Microsoft Entra ID, CyberArk, ForgeRock
Interview tips for this company
- Know the terms: single sign-on (SSO), multi-factor authentication (MFA), and identity. Be able to explain each in one sentence.
- Ping serves both workforce and customer identity, so ask which one the buyer cares about.
Written from public information about Ping Identity to help you practice. Ask an insider what their role play looked like; it's the best prep there is.