← Parachute Health
Parachute Health role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Parachute Health offers a digital platform that replaces faxes and paper for ordering medical equipment like wheelchairs and oxygen.
Who you'd be calling
Case management and discharge planning leaders at hospitals and health systems; owners and intake managers at DME suppliers.
Your opener
“Hi [Name], this is [You] from Parachute Health. We help hospitals get medical equipment ordered for patients without faxes and phone tag. Do you have a minute to tell me how your discharge team handles equipment orders today?”
Problems you solve for them
- Paper and fax orders cause errors and delays
- Patients wait in the hospital for equipment to be arranged
- Staff waste time chasing paperwork and missing information
Discovery questions to ask
- How do your case managers send equipment orders today?
- How often do orders come back with missing or wrong information?
- Do equipment delays ever hold up patient discharges?
Objections they'll throw at you
“I'm busy right now.”
→ Of course, I know discharge days are hectic. When would be a calmer time for a quick 5-minute call?
“We're not interested.”
→ Understood. Is that because your ordering process already works well, or because it's hard to change right now?
“We already have a way to do this.”
→ That's good to hear. Does it connect to the suppliers you work with, and do your staff still use fax or phone for some orders?
“Just send me an email.”
→ Sure. Who handles equipment ordering on your team so I can send it to the right person?
Interview tips for this company
- Learn what DME (durable medical equipment) means and common examples.
- Be careful with healthcare words and never claim results you can't back up. Learn the difference between a hospital and a supplier, since you'd pitch each differently.
Written from public information about Parachute Health to help you practice. Ask an insider what their role play looked like; it's the best prep there is.