← OpenGov
OpenGov role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud software for local governments to run budgeting, accounting, permitting, procurement, and public works.
Who you'd be calling
Finance directors, city or county managers, IT leaders, and permitting or planning directors at cities, counties, and state agencies.
Your opener
“Hi [Name], this is [Your Name] with OpenGov. We help local governments move budgeting and permitting off spreadsheets and paper. Do you handle that for your city or county?”
Problems you solve for them
- Staff still rely on spreadsheets and paper for budgets and permits
- Old government software is hard to update and report from
- Residents and contractors get frustrated waiting on permits and approvals
Discovery questions to ask
- What systems do you use today for finance and permitting?
- How long does it take to get a permit approved, and where does it get stuck?
- How do you build your budget each year, and who is involved?
Objections they'll throw at you
“I'm busy right now.”
→ Of course, budget season is hectic. When is a better time for a quick call this week?
“We're not interested.”
→ That's fair. Are you happy with how your budgeting and permitting work today, or is a change just not on the radar yet?
“We already have a system.”
→ Makes sense. Is it something you plan to keep long term, or are there parts of it that frustrate your team?
“Send me an email.”
→ Sure. Is it more useful to see finance, permitting, or both, and who else on your team should I include?
Competitors worth knowing
Tyler Technologies
Interview tips for this company
- Learn how government buying works: budgets, fiscal years, RFPs, and committees all slow things down, so ask about timing early.
- Use plain, respectful language. Government staff care about serving residents and saving staff time, not buzzwords.
Written from public information about OpenGov to help you practice. Ask an insider what their role play looked like; it's the best prep there is.