← OpenEye
OpenEye role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud-based video security cameras and video management software for protecting schools, hospitals, banks and stores.
Who you'd be calling
Security directors, IT managers, facilities heads and school or store operations leaders; also integrators and resellers.
Your opener
“Hi, is this Pat? This is Alex from OpenEye. I know I'm catching you cold. We make cloud video security that's easy to manage across locations. Do you have a quick minute?”
Problems you solve for them
- Old on-site camera systems are hard to maintain and update
- Finding the right footage takes too long
- Teams want to check cameras remotely from anywhere
Discovery questions to ask
- What kind of camera system do you use today, and how old is it?
- How long does it take to find footage when something happens?
- How many locations do you need to watch, and who manages them?
Objections they'll throw at you
“I'm busy right now.”
→ No problem. When is a better time for a short call, maybe tomorrow morning?
“We're not interested.”
→ Fair. Is your current camera system working well for you, or is it more of a headache?
“We already have a camera system.”
→ Most people do. Many of our customers switched when their systems got old. Would it help to know how cloud could work with your cameras?
“Send me an email.”
→ Sure. Is your main concern better coverage, easier management or cost, so I can focus the email?
Competitors worth knowing
Genetec, Milestone, Verkada, Eagle Eye Networks
Interview tips for this company
- Know what a video management system is, and the difference between cloud and on-site storage.
- OpenEye talks about its customer service, so mention support as a selling point and ask about service pain with current vendors.
Written from public information about OpenEye to help you practice. Ask an insider what their role play looked like; it's the best prep there is.