What they sell, in one line
One platform to book business travel, manage expenses and give finance control over company travel spend.
Who you'd be calling
CFOs, VPs of Finance, Travel Managers, HR and People Ops leaders at mid-sized and large companies.
Your opener
“Hi [Name], this is [You] from Navan. I know I'm calling without warning. We help companies manage business travel and expenses in one place, do you have a quick minute?”
Problems you solve for them
- Travel booking and expenses live in separate tools
- Employees book outside policy and costs get out of hand
- Finance can't see travel spend until after the trip
- Travelers have no easy help when plans change
Discovery questions to ask
- How do employees book travel at your company today?
- How do you track travel spend and policy compliance?
- What happens when a trip changes at the last minute?
Objections they'll throw at you
“I'm busy right now.”
→ Understood, I'll be quick. Can I book 10 minutes later this week?
“We're not interested.”
→ Fair enough. Is travel a small part of your spend, or is it already well handled?
“We already have a travel tool.”
→ That's common. Does your tool also handle expenses, or are they separate? That's where Navan helps.
“Send me an email.”
→ Sure. Who handles travel and expenses on your side, so I send it to the right person?
Competitors worth knowing
SAP Concur, Amex GBT, TravelPerk
Interview tips for this company
- Learn who owns travel inside a company: it can be finance, HR or an office manager, so ask who to talk to.
- Be ready to explain why putting travel and expenses together saves time.
Written from public information about Navan to help you practice. Ask an insider what their role play looked like; it's the best prep there is.