← Miter
Miter role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Payroll, HR and operations software built for construction contractors, handling things like prevailing wage, multiple job sites and compliance.
Who you'd be calling
Owners, controllers, office managers and HR or payroll leads at mid-sized construction contractors.
Your opener
“Hi Pat, this is Riley from Miter. I saw you were looking into payroll and HR tools for your crews, so I'm following up. Do you have a minute to tell me what you're trying to fix?”
Problems you solve for them
- Tracking hours across many job sites and crews by hand
- Prevailing wage and union rules make payroll complex and error-prone
- Office staff lose hours to payroll, paperwork and compliance
Discovery questions to ask
- What made you look at new payroll or HR software right now?
- How do you collect hours from crews on different job sites today?
- What takes your office team the most time each pay period?
Objections they'll throw at you
“I'm busy right now.”
→ No worries, I know you're on site a lot. When's a better 15 minutes today or tomorrow, so I can book it?
“I'm not interested anymore.”
→ Thanks for telling me. Did you find something that works, or did something change on your end?
“We already use a payroll provider.”
→ Makes sense, most contractors do. How well does it handle certified payroll and multiple job sites, and what's still manual for you?
“Just send me some info by email.”
→ Happy to. To make it relevant, what's the one payroll or HR issue you most want solved?
Competitors worth knowing
ADP, Paychex, Foundation Software
Interview tips for this company
- This is an inbound SDR role, so people already raised their hand. Practice fast follow-up and asking why they reached out, not hard cold pitching.
- Learn construction payroll basics: prevailing wage, certified payroll, union rules, job costing. It shows you can speak the buyer's language.
Written from public information about Miter to help you practice. Ask an insider what their role play looked like; it's the best prep there is.