← Medsien
Medsien role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Technology that helps healthcare organizations run remote care programs for patients, with personalized outreach and monitoring.
Who you'd be calling
Clinical directors, population health and care management leaders, and operations heads at health systems, clinics, and provider groups.
Your opener
“Hi Dr. Patel, this is Alex from Medsien. I know your day is packed, so I'll be brief. We help care teams keep in touch with patients between visits without adding work for staff. Do you have a moment to see if that's relevant?”
Problems you solve for them
- Staff can't personally reach every patient between visits
- Patients drop out of care programs or miss follow-ups
- Remote care programs are hard to set up and scale
Discovery questions to ask
- How does your team stay in touch with patients between visits today?
- Do you run any remote care or monitoring programs now, and how are they going?
- What gets in the way of reaching more patients with your current staff?
Objections they'll throw at you
“I'm busy right now.”
→ Completely understand, patients come first. Could I send a short note and check back at a quieter time, like early morning?
“Not interested.”
→ No problem. Is remote care already covered well, or just not a priority right now?
“We already use something.”
→ That's helpful to know. What does it handle well, and where does your team still do things by hand?
“Send me an email.”
→ Sure. Who else on your team should I include, such as clinical or operations leaders?
Interview tips for this company
- Learn basic terms like remote patient monitoring, care management, and care coordination, and avoid giving medical advice.
- Healthcare buyers are cautious about privacy; know the word HIPAA and be respectful and concise.
Written from public information about Medsien to help you practice. Ask an insider what their role play looked like; it's the best prep there is.