← Liberty Software
Liberty Software role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Pharmacy management software that helps community pharmacies run prescriptions, improve patient safety, and boost profits.
Who you'd be calling
Owners and pharmacists-in-charge at independent community pharmacies.
Your opener
“Hi [Name], this is [You] from Liberty Software. I know you're busy behind the counter. Can I take 30 seconds to tell you why I called about your pharmacy system?”
Problems you solve for them
- Old pharmacy software is slow and clunky
- Independent pharmacies struggle with thin margins
- Mistakes in filling prescriptions put patients at risk
Discovery questions to ask
- What system do you use to run your pharmacy today, and how do you like it?
- What slows your team down most during a normal day?
- When did you last look at switching software?
Objections they'll throw at you
“I'm busy with patients right now.”
→ Understood, I won't keep you. When is a slower time, maybe in the afternoon, for a short call?
“Not interested.”
→ That's okay. Are you fully happy with your current system, or is there something that bugs you about it?
“We already have a system we use.”
→ Makes sense, switching feels like a big deal. What would a better system need to do for you to look at it? I can show you just that part.
“Send me something by email.”
→ Sure. What's the best email, and what matters most to you: safety, speed, or profit? I'll focus the email on that.
Competitors worth knowing
PioneerRx, QS/1, BestRx
Interview tips for this company
- Learn basic pharmacy words like dispensing, claims, and refills, so you sound like you respect the business.
- Know that switching software is a big worry for pharmacies, so be ready to talk about a smooth changeover.
Written from public information about Liberty Software to help you practice. Ask an insider what their role play looked like; it's the best prep there is.