← LearnUpon
LearnUpon role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud learning management system (LMS) companies use to train employees, customers, and partners.
Who you'd be calling
Heads of L&D, training managers, HR directors, and customer education leads at mid-size companies
Your opener
“Hi Sam, this is Alex from LearnUpon. I know I'm calling out of the blue. Do you have 30 seconds to hear why I called, and then you can tell me if it's worth a conversation?”
Problems you solve for them
- Training is scattered across spreadsheets, email, and slide decks
- Hard to prove training actually worked or who finished it
- Onboarding customers or partners takes too much manual work
Discovery questions to ask
- How do you train new hires or customers today?
- How do you know who finished their training and whether it worked?
- How much time does your team spend setting up courses and chasing people to complete them?
Objections they'll throw at you
“I'm busy right now.”
→ Totally fair, I'll be quick. Would it be better if I called back tomorrow morning or Thursday afternoon?
“We're not interested.”
→ No problem, I'd rather not waste your time. Just so I know, is training not a focus this year, or is it already handled?
“We already use an LMS.”
→ Good, so you already see the value of structured training. How well is it working for you, and what would you change if you could?
“Just send me an email.”
→ Happy to. So I send something useful, what's the biggest training headache on your plate right now?
Competitors worth knowing
Docebo, Cornerstone OnDemand, TalentLMS, 360Learning
Interview tips for this company
- Learn the three groups LearnUpon serves: employees, customers, and members. Be ready to say which one your caller cares about.
- Ask about results, not features. The company says its focus is learning that is easy, scalable, and focused on results.
Written from public information about LearnUpon to help you practice. Ask an insider what their role play looked like; it's the best prep there is.