← HappyRobot
HappyRobot role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
A platform for enterprises to build AI workers that talk by voice and email and run operations on their own.
Who you'd be calling
VPs and directors of operations, customer experience or digital transformation at large logistics, supply chain and freight companies.
Your opener
“Hi [Name], this is [Your Name] from HappyRobot. I'm calling because we help logistics teams hand off repetitive calls and emails to AI workers. How much of your team's day goes to that kind of phone and email work?”
Problems you solve for them
- Teams spend hours on repetitive calls and emails, like carrier check-ins and status updates
- Hiring and training enough people for busy periods is slow and costly
- Work gets dropped when information is spread across many systems
Discovery questions to ask
- Which calls or emails take up the most time for your team right now?
- What happens to that work during your busiest weeks?
- Have you tried any automation or AI for it yet, and how did it go?
Objections they'll throw at you
“I'm busy right now.”
→ No problem, I'll keep it short. I only want to know if repetitive calls are a headache for you. Can we find 15 minutes this week?
“Not interested.”
→ I hear you. Is it that you're happy with how the work gets done today, or that AI hasn't felt trustworthy yet?
“We already use something for this.”
→ Good to know. Does it just talk to people, or can it also take action in your systems and make decisions?
“Send me an email.”
→ Of course. To make it relevant, which process would you most like to automate first?
Competitors worth knowing
Bland AI, Retell AI
Interview tips for this company
- Get comfortable explaining 'AI worker' simply: software that does a job like a teammate, not just a chatbot.
- Expect trust questions like 'what if the AI gets it wrong?' and have a calm, honest answer ready.
Written from public information about HappyRobot to help you practice. Ask an insider what their role play looked like; it's the best prep there is.