← Ensora Health
Ensora Health role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
All-in-one software for therapy practices to handle patient notes, scheduling, and billing.
Who you'd be calling
Owners and practice managers of small physical, occupational, speech, and mental health therapy clinics.
Your opener
“Hi, this is Morgan from Ensora Health. I know I'm calling out of the blue, got 30 seconds? We help therapy practices cut down on paperwork and get paid faster with one system for notes, scheduling, and billing.”
Problems you solve for them
- Too much time on paperwork and notes instead of patients
- Insurance billing mistakes lead to denied or late payments
- Juggling separate tools for scheduling, records, and billing
Discovery questions to ask
- What software do you use today for patient notes and scheduling?
- How do you handle billing, and how often do claims get denied or delayed?
- How many hours a week do you or your staff spend on paperwork?
Objections they'll throw at you
“I'm with a patient, I'm busy.”
→ Totally understand, patients come first. When's a better time this week for a quick two-minute call?
“We're not interested.”
→ No worries. Just so I know, are you happy with how billing and notes work today, or is there something that slows you down?
“We already have an EHR.”
→ Good, then you know how important it is. Is it built for your type of therapy, and does billing connect to it or is that separate?
“Just send me an email.”
→ Happy to. So it's useful, what bugs you most right now: notes, billing, or scheduling?
Competitors worth knowing
WebPT, SimplePractice, TherapyNotes, Jane App
Interview tips for this company
- Small clinic owners are busy and treat patients all day, so practice a very short opener and offering a callback time.
- Learn basic terms like EHR, claim denial, and insurance billing so you sound at ease with therapy practices.
Written from public information about Ensora Health to help you practice. Ask an insider what their role play looked like; it's the best prep there is.