← Dandy
Dandy role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Dental lab services plus digital impression scanners and practice technology for dental offices.
Who you'd be calling
Dentists, practice owners and office managers at independent or small group dental practices.
Your opener
“Hi Dr. Lee, this is Sam from Dandy. I know you're between patients, so I'll be quick: we work with dental practices on digital impressions and lab cases, and I wanted to see how you handle crowns today. Do you have 30 seconds?”
Problems you solve for them
- Remakes and slow turnaround from traditional lab work and messy physical impressions
- Juggling several vendors for scanners, lab cases and practice tech
- Patients waiting longer for crowns and other restorations
Discovery questions to ask
- Where do your crowns and other lab cases go right now, and how's the turnaround?
- How often do you have to redo a case because of a bad impression or fit?
- Are you taking impressions with a digital scanner or traditional trays?
Objections they'll throw at you
“I'm with a patient, I'm busy.”
→ Totally get it, I'll be fast. Can I call back at a better time, like end of day or tomorrow morning?
“Not interested.”
→ Fair enough, most dentists I call say that at first. Out of curiosity, are you happy with how long your current lab takes to deliver cases?
“We already have a lab we like.”
→ That's great, a good lab matters. Would you be open to sending just one case to compare turnaround and fit side by side?
“Just send me an email.”
→ Happy to. So I send you something useful, what's the biggest headache with your lab or impressions right now?
Competitors worth knowing
Glidewell, Straumann, Align Technology
Interview tips for this company
- Dandy is building its Lehi, Utah sales team from scratch, so show you're a self-starter who is comfortable with structure being built as you go.
- Practice a short call for a busy dentist: gatekeepers (front desk) matter, so be ready to be polite and clear with the office manager first.
Written from public information about Dandy to help you practice. Ask an insider what their role play looked like; it's the best prep there is.