← Commure
Commure role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Healthcare software that automates operations, adds AI tools and helps providers get paid faster through revenue cycle tools.
Who you'd be calling
CFOs, revenue cycle leaders, operations and IT leaders at health systems, hospitals and large provider groups
Your opener
“Hi, this is Sam calling from Commure. I know your team is busy, so I'll be brief. We help health systems cut down admin work and get paid faster with AI. Do you have a minute to see if that's relevant for you?”
Problems you solve for them
- Billing and claims work is manual and slow
- Claim denials and delayed payments hurt revenue
- Staff burn out on paperwork and admin tasks
- Many disconnected systems make data hard to use
Discovery questions to ask
- How does your team handle billing and claims today, and where does it get stuck?
- How often do you see claim denials or payment delays?
- How much time do clinicians and staff spend on paperwork instead of patients?
Objections they'll throw at you
“I don't have time for this.”
→ Understood, I'll keep it to one question. What's the biggest bottleneck in getting claims paid right now? If it's not a priority, I'll let you go.
“We're not interested.”
→ No problem. Is that because revenue cycle is already working well, or because other projects are taking priority this year?
“We already have a vendor for that.”
→ That makes sense, most health systems do. How happy are you with the results, and is there any part you wish worked better?
“Send me an email.”
→ Sure thing. So it's relevant and not just noise, which would help you more: reducing denials, cutting admin time, or both?
Interview tips for this company
- This role supports the US team from India, so be ready to talk about US time zones, clear communication and working with a US sales team.
- Learn basic healthcare terms such as revenue cycle, claim denials and EHR, and explain each in simple words.
Written from public information about Commure to help you practice. Ask an insider what their role play looked like; it's the best prep there is.