Customer Success Account Manager
Bask Health · Healthcare
Remote (US) — Works East Coast hours, 9am-6pm ET (posting says Remote Worldwide)
CSMStartup
Still open · posted 19 days ago

As Head of Customer Success, you'll own the entire post-sale customer experience at Bask — from onboarding and launch through retention, expansion, and renewal. You'll lead and grow the Customer Success team, set the strategy and operating model for how we serve customers, and be accountable for the metrics that matter most: retention, expansion, and customer health. You'll report to leadership and act as the voice of the customer across product, engineering, sales, and operations.
Current SDRs, AEs, sales engineers and other sales people at Bask Health, confirmed from public search results.