← Archy
Archy role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Cloud dental practice management software that replaces several tools with one system for care, billing, imaging and reporting.
Who you'd be calling
Dentists and practice owners, office managers and DSO operations leads at dental practices.
Your opener
“Hi [Name], this is [You] from Archy. I know you're probably between patients. We help dental offices put charting, billing and imaging into one cloud system, and I wanted to ask what you use today. Is this an okay time?”
Problems you solve for them
- Juggling five or more disconnected tools
- Old server-based software that is clunky
- Hard to see billing and practice numbers in one place
Discovery questions to ask
- What software runs your practice today?
- How many different tools does your team log into each day?
- What's most frustrating about your current setup?
Objections they'll throw at you
“I'm with a patient / I'm busy.”
→ Sorry to catch you at a bad time. When does your office usually have a quiet moment to talk for five minutes?
“Not interested.”
→ Understood. Is your current system working well, or is changing it just too big a hassle?
“We already have a system.”
→ That makes sense. Does it handle billing, imaging and reporting together, or do you use extra tools?
“Just email me.”
→ Will do. Would a short demo video or a list of what it replaces be more useful?
Competitors worth knowing
Dentrix, Eaglesoft, Open Dental, Curve Dental
Interview tips for this company
- Learn the main worry in switching systems: moving data and training staff with no downtime.
- Know the difference between an owner dentist and an office manager. They care about different things.
Written from public information about Archy to help you practice. Ask an insider what their role play looked like; it's the best prep there is.