← AbsenceSoft
AbsenceSoft role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Software that manages employee leave, accommodations and compliance with changing leave laws.
Who you'd be calling
HR leaders, benefits and leave managers at large employers; also TPAs and PEOs that administer leave for others.
Your opener
“Hi Jordan, this is Alex from AbsenceSoft. I know I caught you out of the blue. We help HR teams keep up with changing leave laws without tracking it all by hand. Do you have a minute for me to ask how you handle it now?”
Problems you solve for them
- Leave laws (FMLA, state laws) vary and change often, creating compliance risk
- Manual tracking in spreadsheets and email is slow and error-prone
- Employees and managers get confused about leave and accommodations, creating more work for HR
Discovery questions to ask
- How do you manage employee leave requests today: in-house, through a vendor, or in spreadsheets?
- How do you keep up with changes in state and federal leave laws?
- How much time does your team spend on leave and accommodation cases each week?
Objections they'll throw at you
“I'm busy right now.”
→ No problem, I'll be brief. Can I grab 10 minutes on your calendar later this week?
“We're not interested.”
→ Understood. Just so I know, is leave management already running smoothly, or is it just not on your plate this year?
“We already use a system or a leave vendor.”
→ Good to know. Many teams do. How well does it handle the state-by-state rules and accommodations side?
“Send me an email.”
→ Of course. So I send something relevant, are you more concerned about compliance risk or the admin workload?
Competitors worth knowing
Sedgwick, Matrix Absence Management, ReedGroup
Interview tips for this company
- Learn the basics of FMLA and ADA accommodations in plain terms: you don't need to be an expert, but you should know what they are.
- Understand that you may sell to both employers and TPAs; be ready to ask which one you're speaking with.
Written from public information about AbsenceSoft to help you practice. Ask an insider what their role play looked like; it's the best prep there is.