Account Executive
Shade · Media & creators
Hybrid: New York City or Los Angeles; must live near Preference for in-person in the Tri-State Area; remote also allowed
AE$200k–$300k OTEStartup5 insiders to talk to
Still open · posted 6 months ago
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Account Executive
Opens the job on Canva's own careers site. Some companies ask you to create an account or click through another page first.
At a glance
What you'd actually do: Prospect small and medium businesses by phone and email, pitch Canva subscriptions, and carry a monthly sales quota from Austin.
Pay
Not listed
Ask in your insider chat what's typical
Where you work
Based in Austin, us (posting doesn't say if remote)
Selling to
SMB, mid-market and real estate teams
How you'd sell
Mostly outbound (cold calls, emails)
Experience asked
Not specified
Tools you'll use
Salesforce, Outreach, Sales Navigator, Gong
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at CanvaWe found 45 current reps: 5 SDRs, 40 AEs. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what Canva sells.
- 3Have a 15-minute chatGood questions for this role:
- What was your path from SDR to where you are now?
- How did you land the job? What stood out in your interviews?
- The role is mostly outbound. How much is calling vs. email vs. LinkedIn?
- The posting mentions Salesforce, Outreach, Sales Navigator, Gong. How much of your day is in those tools?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the Canva cheat sheet and the role-play guide.
Talk to someone at Canva before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
Company Description
Job Description
Join the team redefining how the world experiences design.
Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have a choice in where and how you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA - and we like to think that's all part of the fun. This list gives you a flavour of the type of work you'll be doing when you start — though it will likely evolve over time.
At the moment, this role is focused on:
Conducting outbound sales activities to identify, prospect, and engage with SMB clients.
Developing a deep understanding of SMB customers' needs, pain points, and objectives to tailor Canva's solutions effectively.
Proactively reaching out to potential SMB clients via phone, email, and other channels to present Canva's value proposition and product offerings.
Building and maintaining strong, long-term relationships with SMB clients through regular communication, follow-up, and exceptional customer service.
Collaborating closely with internal teams, including Sales & Success, Marketing, and Product, to optimize the sales process and ensure a seamless customer experience.
Meeting and exceeding sales targets and performance metrics, including monthly quotas and conversion rates.
Keeping accurate and up-to-date records of sales activities, customer interactions, and pipeline management using our CRM system.
Staying informed about industry trends, competitive landscape, and product developments to effectively position Canva in the SMB market segment.
You're probably a match if
You have a proven track record of success in outbound sales or account management roles, preferably in a B2B or SMB-focused environment.
You have strong sales acumen with excellent negotiation, communication, and interpersonal skills.
You have a results-oriented mindset with a passion for driving revenue growth and delivering exceptional customer experiences.
You have the ability to work independently, prioritize tasks, and manage time effectively in a fast-paced, target-driven environment.
You’re familiar with CRM and outreach software (e.g., Salesforce, Outreach IO, Sales Navigator and Gong).
You have prior experience in the tech industry or SaaS sales. Working with SMB clients is a plus.
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