Sales Manager, Enterprise
Tempo · IT, cloud & dev tools
Remote (US)
Sales managerGrowth stage5 insiders to talk to
Still open · posted 2 months ago
← All jobs
Sales manager
Opens the job on incident.io's own careers site. Some companies ask you to create an account or click through another page first.
At a glance
What you'd actually do: Lead and coach a team of commercial AEs selling incident.io's reliability platform to startups and upper mid-market companies, running deal reviews and forecasts.
Pay
Not listed
ATS shows $140K-$160K plus equity and commission, but it isn't labeled base or OTE
Where you work
Hybrid: San Francisco
Selling to
engineering teams
How you'd sell
Mostly outbound (cold calls, emails)
Experience asked
Not specified
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at incident.ioWe found 23 current reps: 6 SDRs, 11 AEs. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what incident.io sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- The role is mostly outbound. How much is calling vs. email vs. LinkedIn?
- How is the team doing on quota? What separates the people who hit it?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the incident.io cheat sheet and the role-play guide.
Talk to someone at incident.io before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
A little about us
incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.
The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
We've raised $100+ million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.
The role in one line
Being a Commercial Manager at incident.io means hiring, coaching, and enabling talent that will grow into our future leaders and enterprise sellers.
What that looks like day to day
Our Commercial business is one of the fastest growing parts of incident.io, covering early stage startups through upper mid market companies across North America. As Commercial AE Manager, you're building and leading the team driving that growth based in San Francisco, with reps covering the full North America patch.
Day to day, you're in the trenches with your team: running deal reviews, sitting in on discovery calls, coaching reps through their toughest negotiations, and holding a forecasting rhythm that's tight enough to trust. You're raising the bar on outbound excellence and deal execution, and putting in place the structure and coaching that makes strong performance repeatable, not accidental.
You'll work closely with our Head of Commercial Sales and CRO to shape how we win, and partner across Marketing, RevOps, Product, CS, Legal, and Finance, from building pipeline to navigating complex deals to closing them. This isn't a role where you set a process once and walk away; you're constantly spotting patterns in deals and rep behavior, and turning what you see into sharper coaching and better systems.
This is a foundational GTM seat. You'll have real proximity to executive leadership and a direct hand in scaling our Commercial business from where we are today to well beyond, building the bench of AEs who become incident's next enterprise sellers and leaders.
Who you are
You've led a high-velocity SMB or Commercial sales team at a fast-growing B2B SaaS company, and you've got the numbers to show your team hit quota consistently.
You know full-cycle SaaS selling inside and out — you can jump into a rep's discovery call and immediately spot what's working and what's not.
You love hiring. You know what raw talent looks like before it's polished, and you're energized by the process of turning it into your next star seller.
You're a pattern-spotter. You notice the thing that's happening across three deals before anyone else does, and you turn it into coaching or process before it becomes a habit.
Similar jobs
