2027 University Graduate - Sales Development Representative
Adobe · Sales & marketing tech
Based in San Jose or Denver or San Francisco +2 more cities (posting doesn't say if remote)
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Business Development Representative
UserTesting · Sales & marketing tech
Hybrid: Atlanta; must live near Atlanta, GA (hybrid role)
SDR / BDREntry-level friendly
Opens the job on UserTesting's own careers site. Some companies ask you to create an account or click through another page first.
At a glance
What you'd actually do: Call and email prospects in assigned accounts, qualify inbound and outbound leads, and book opportunities for Account Executives selling a customer research platform.
Pay
Not listed
No pay listed
Where you work
Hybrid: Atlanta; must live near Atlanta, GA (hybrid role)
Selling to
Product, design and CX teams
How you'd sell
Inbound + outbound
Experience asked
Not specified
Tools you'll use
Salesforce
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at UserTestingWe found 16 current reps: 9 SDRs, 7 AEs. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what UserTesting sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- The posting mentions Salesforce. How much of your day is in those tools?
- How is the team doing on quota? What separates the people who hit it?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the UserTesting cheat sheet and the role-play guide.
Talk to someone at UserTesting before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As a Business Development Representative I, you’ll play a key role in driving growth by connecting with prospective customers and helping them understand the value of our platform. You’ll partner closely with Account Executives to identify new opportunities, build meaningful relationships, and contribute to a collaborative, high-performing sales organization.
This is an exciting opportunity for someone who is motivated, curious, and eager to build a successful career in sales. You’ll work in a fast-paced environment where initiative, communication, and problem-solving are valued, while gaining exposure to modern sales strategies and customer engagement practices.
Responsibilities
- Identify, qualify, and create new sales opportunities within assigned target accounts and territories
- Proactively engage prospective customers through phone, email, and other outreach channels
- Execute an account-based go-to-market strategy in partnership with Account Executives
- Build trusted relationships with prospects by understanding their business challenges and goals
- Qualify inbound and outbound opportunities and support pipeline development
- Maintain accurate activity tracking and consistently achieve weekly and monthly KPIs
- Represent the company professionally as a first point of contact for prospective customers
Requirements
- Strong communication and interpersonal skills, both verbal and written.
- Experience engaging with customers or prospects in a sales, business development, or customer-facing environment
- Strong communication and relationship-building skills with the ability to uncover customer needs
- Motivated self-starter with a strong interest in building a career in sales
- Ability to learn quickly, adapt to feedback, and confidently navigate objections
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