Technical Enablement Specialist - Field Engineering Onboarding
Databricks · AI & data
Based in United States (posting doesn't say if remote)
Enablement$89k–$153k baseMid-size134 insiders to talk to
Still open · posted today
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Sales enablement
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At a glance
What you'd actually do: Run live onboarding sessions for new North America sales, SDR and customer success hires, and keep the training content and ramp metrics improving.
Pay
Not listed
Ask in your insider chat what's typical
Where you work
Hybrid: New York City
Selling to
enterprise training and comms teams
Experience asked
3+ years
Tools you'll use
Mindtickle
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at SynthesiaWe found 72 current reps: 20 SDRs, 33 AEs, 5 SDR managers. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what Synthesia sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- The posting mentions Mindtickle. How much of your day is in those tools?
- How is the team doing on quota? What separates the people who hit it?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the Synthesia cheat sheet and the role-play guide.
Talk to someone at Synthesia before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The Role
We’re looking for a high-impact
Revenue
Enablement Manager
to facilitate and continuously improve our new hire onboarding program for North America. This role will be responsible for managing an exceptional onboarding experience that equips new hires with the knowledge, skills, and confidence they need to ramp quickly and become productive members of the revenue organization.
You’ll serve as a key facilitator and owner of the day-to-day onboarding experience, partnering closely with Sales Development, Sales, Customer Success, RevOps, Talent Acquisition, and the broader Enablement team to deliver a consistent, high-quality program that drives new hire readiness and performance.
What You’ll Do
Facilitate & Deliver New Hire Onboarding
Own the day-to-day delivery and facilitation of our North America new hire onboarding program
Facilitate engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams
Create an exceptional learner experience that balances strong content, engaging facilitation, and practical application
Prepare thoroughly for each onboarding cohort, ensuring content, materials, technology, and logistics are ready for delivery
Adapt facilitation and content based on the needs, experience levels, and feedback of each cohort
Partner with subject matter experts and cross-functional leaders to incorporate relevant product, process, and business knowledge into onboarding
Continuously Improve the Program
Identify opportunities to improve existing onboarding content, structure, activities, and delivery based on learner feedback, performance data, and business needs
Iterate on existing programs to continuously raise the bar on quality and effectiveness
Keep onboarding content current as products, processes, messaging, and go-to-market priorities evolve
Introduce new learning activities, practice opportunities, and reinforcement mechanisms that accelerate new hire readiness
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