Business Development Representative - New York
Salesforce · Sales & marketing tech
Hybrid: New York, NY
SDR/BDREntry-level friendly$56k–$74k baseLarge companyTraining program149 insiders to talk to
Still open · posted today · reposted
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Sales Development Representative, San Francisco
Cresta · Sales & marketing tech
Hybrid, 2 days/week in office: San Francisco, United, States; must live near San Francisco (in office Mondays and Wednesdays)
SDR / BDREntry-level friendly$96k–$125k OTE
Opens the job on Cresta's own careers site. Some companies ask you to create an account or click through another page first.
It asks for 1+ year of experience. Apply anyway.
SDR and BDR jobs are entry-level seats, and the requirements are usually a wish list. Customer-facing work (retail, serving, teaching, recruiting, sports) counts. Your best move is to message one of the insiders below before you apply.
At a glance
What you'd actually do: Build pipeline through outbound emails, calls and social outreach plus inbound qualification, booking meetings for account executives at contact-center prospects.
Pay
$96k–$125k OTE
$96k-$125k OTE across four SDR levels; all hires start at $96k OTE; accelerators and equity
Where you work
Hybrid, 2 days/week in office: San Francisco, United, States; must live near San Francisco (in office Mondays and Wednesdays)
Selling to
enterprise contact center leaders
How you'd sell
Inbound + outbound
Experience asked
1+ years
Degree
Preferred, not required
Promotion path
Four-level SDR career path; high performers can reach top of range within ~18 months
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at CrestaWe found 44 current reps: 9 SDRs, 11 AEs, 5 SDR managers. SDRs reply the most; they were in your shoes recently. See them ↓
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what Cresta sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- How is the team doing on quota? What separates the people who hit it?
- The posting mentions a path to promotion. How long does it usually take to move up?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the Cresta cheat sheet and the role-play guide.
Talk to someone at Cresta before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the role:
This role is based in
San Francisco
and requires in-office presence
2 days per week (Mondays & Wednesdays)
. This is a non-negotiable part of the role.
Address: 332 Pine floor 6 San Francisco, 94104
As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team. We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization.
Responsibilities:
- Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
- Write effective and compelling messaging to engage targeted accounts
- Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
- Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
- Partner with account executives to help generate meetings and sales pipeline
- Create and prioritize target account and contact lists
- Conduct high level conversations with executives in prospect accounts
- Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.
- Assist with drafting sales pitches, presentations, reference material, and other documents as required
Qualifications We Value:
- Bachelor’s degree in Business, Marketing, Communications, or related field
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