Customer Success Manager, Director - Retail
Salesforce · Sales & marketing tech
Hybrid: San Francisco, CA
CSMLarge company149 insiders to talk to
Still open · posted 15 days ago
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Customer success
Opens the job on SalesApe's own careers site. Some companies ask you to create an account or click through another page first.
At a glance
What you'd actually do: Own a portfolio of SMB clients using AI sales agents, run performance reviews, and drive renewals and expansion.
Pay
Not listed
Base plus commission mentioned, no figures
Where you work
Must live near US West Coast
Selling to
small and mid-size businesses
How you'd sell
Mostly outbound (cold calls, emails)
Experience asked
Not specified
Promotion path
Chance to grow into leading a team
Your game plan for this job
0 of 5 doneMost people just hit Apply. Do these first and you show up with someone on the inside.
- 1Pick 2–3 people at SalesApeWe haven't found reps here yet. Search LinkedIn for "sales development SalesApe".
- 2Send a short, curious noteAsk about their experience, not for a referral. We write it for you, with the role and what SalesApe sells.
- 3Have a 15-minute chatGood questions for this role:
- What does a normal day look like for you?
- How did you land the job? What stood out in your interviews?
- The role is mostly outbound. How much is calling vs. email vs. LinkedIn?
- How is the team doing on quota? What separates the people who hit it?
- 4Apply, ideally with a referralIf the chat went well, ask if they'd refer you or point you to the hiring manager. Then apply and let them know so they can flag it.
- 5Prep for the role playSDR interviews almost always end in a mock cold call. Practice with the SalesApe cheat sheet and the role-play guide.
Talk to someone at SalesApe before you apply
A friendly message to a current rep is the best way to stand out. Ask about their experience, not for a referral.
Full job description
Why SalesApe?
Join SalesApe, one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs.
We’re at the dawn of a powerful evolution, set to transform society with our tech. Our mission? To tackle inequality by empowering a huge market of non-tech SMBs—93% of all businesses, think construction, automotive, real estate, and more. While the tech industry has compounded its growth with computing power, these businesses have been technically starved.
With AI agents and our natural language interface technology, we’re unlocking huge productivity gains for our clients. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team. The emotional bond our clients feel toward their agent is undeniable—they often tell us their ‘Ape’ has become part of the family. Our vision is to become the ‘ brain’ of a business spinning out agent worker, freeing up time and simplifying operations, to ensure humans spend more time in real-life interaction.
If you’re ready for intense, high-energy, meaningful work, come make a real impact with us at SalesApe
Our Vision, Mission and Purpose:
As we started building with large language models and AI-powered natural language interfaces, I had an aha moment. It hit me just how significant this inflection point is: compute—the raw power of computers—is now accessible to people who don’t use computers."
"And when I thought about that, I realized the closest invention humanity has seen to this shift was electricity. When electricity arrived, it didn’t just light up homes—it transformed industries, democratized wealth, and empowered everyone, from factory owners to farmers, to grow and thrive. Today, with AI, we have the opportunity to do the same for the real economy."
"For the last two decades, the tech industry has had an incredible advantage. Computers have been like co-pilots for us, quietly amplifying our productivity and enabling us to grow faster than ever before. But 95% of businesses—builders, plumbers, and real estate agents—have been technically starved. These businesses make up 50% of GDP, five times larger than the entire tech industry, but they’ve never had access to the tools they need to compete."
"This is the inequality we’re solving. APE AI is democratizing technology, bringing the power of compute to businesses that have been left behind. And what’s so rewarding is that we’re not just helping faceless corporations—we’re empowering real people. Small business owners who pour their hearts into their work. People whose success directly impacts their families, their communities, and society at large. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team."
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