← DearDoc
DearDoc role-play cheat sheet
For the mock cold call at the end of most SDR interviews.
What they sell, in one line
Marketing and AI software that helps medical practices get more new patients and build their online presence.
Who you'd be calling
Practice owners, office managers, and marketing managers at medical and dental practices.
Your opener
“Hi [Name], this is [You] from DearDoc. I know your day is packed. Can I take 30 seconds to explain how practices are getting more new patients from their website?”
Problems you solve for them
- Not enough new patients finding the practice online
- Few online reviews and a weak web presence
- Staff lack time to run marketing
Discovery questions to ask
- Where do most of your new patients come from today?
- How do you handle online reviews and your website?
- Are you looking to grow the number of patients this year?
Objections they'll throw at you
“I'm with a patient, I'm busy.”
→ No problem, I'll let you go. When's a better time this week for a quick call?
“Not interested.”
→ Understood. Can I ask, is your schedule as full as you'd like, or would more new patients help?
“We already work with a marketing company.”
→ Good to hear. Are you getting the patient numbers you want from them? We might help alongside them. Would a quick comparison be worth your time?
“Send me an email.”
→ Sure. What's your best email, and is your goal more patients or better reviews? I'll keep it to that.
Competitors worth knowing
Birdeye, Podium
Interview tips for this company
- Learn the numbers practices care about: new patient count, reviews, and appointment bookings.
- The profile cites a 4.9-star rating from 700+ reviews. Use it as a proof point, but don't add other claims.
Written from public information about DearDoc to help you practice. Ask an insider what their role play looked like; it's the best prep there is.